This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

When I try to download PDF files to Firefox I get repeated 'new tab' windows appear

more options

When I choose to open a PDF document with firefox, I press ok and then continual 'new tab' windows scroll through and there is no way of stopping them except by clicking on 'close all tabs'. Obviously I can't open any PDF documents. Maybe my settings are wrong but I am a complete novice with computers.

When I choose to open a PDF document with firefox, I press ok and then continual 'new tab' windows scroll through and there is no way of stopping them except by clicking on 'close all tabs'. Obviously I can't open any PDF documents. Maybe my settings are wrong but I am a complete novice with computers.

All Replies (1)

more options

The most common reason for this is, when the dialog to Open/Save/Cancel a download appeared, you selected to have Firefox handle the download itself. Unfortunately, this can create an infinite loop. To clear that problem setting, please see the steps in this article: Firefox repeatedly opens empty tabs or windows after you click on a link.

Does that fix it?