This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

firefox will not install properly

  • 2 vastust
  • 2 on selline probleem
  • 3 views
  • Viimati vastas libirm

more options

I have updated FF and my WIN7 on this computer This FF will not sync and the under the options menu and under sync and manage occunt- it only has the email sign in feature- not the sync this machine option. I tried to install one of my favorite ass-in (new tab plus) and it tells me "This add-on has been disabled by an administrator." However I am the admin to this computer- I tried uninstalling and reinstalling to no avail- I have tried restarting in safe mode and still get the same errors messages What else can I do to get the FF on this computer to work as it does on my other computers

I have updated FF and my WIN7 on this computer This FF will not sync and the under the options menu and under sync and manage occunt- it only has the email sign in feature- not the sync this machine option. I tried to install one of my favorite ass-in (new tab plus) and it tells me "This add-on has been disabled by an administrator." However I am the admin to this computer- I tried uninstalling and reinstalling to no avail- I have tried restarting in safe mode and still get the same errors messages What else can I do to get the FF on this computer to work as it does on my other computers

All Replies (2)

more options

"... email sign in feature- not the sync this machine option ..." Indicates that device is unlinked from the Sync service. Try to sign in to Sync.

more options

Thanks- I have signed in with my fireFox account but has not made any differance.