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Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

My firefox got infested with mystartsearch malware. Because of it, random pop-ups keep appearing during my session.Please help me get rid of it.

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  • Viimati vastas FredMcD

reach2prasanna
reach2prasanna
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I want to get rid of the mystartsearch malware. I couldn't find it in my control panel uninstall list, nor I could find it in firefox 'options' tab.

I want to get rid of the mystartsearch malware. I couldn't find it in my control panel uninstall list, nor I could find it in firefox 'options' tab.

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philipp
philipp
  • Moderator
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hello reach2prasanna, it sounds like you may have malicious addons present. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

FredMcD
FredMcD
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After, Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a good add / pop-up blocker.