This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

The operation can't be completed because the item "Firefox" is in use.

  • 3 vastust
  • 2 on selline probleem
  • 11 views
  • Viimati vastas cor-el

more options

Every time I try to download the newest version of Firefox on my mac I get the following error:

"The operation can't be completed because the item "Firefox" is in use."

I close out Firefox and still get this error. I've tried this like 100 times and can't figure out how to fix it. Help!

I have Mac OS X v. 10.6.8

Every time I try to download the newest version of Firefox on my mac I get the following error: "The operation can't be completed because the item "Firefox" is in use." I close out Firefox and still get this error. I've tried this like 100 times and can't figure out how to fix it. Help! I have Mac OS X v. 10.6.8

Valitud lahendus

Download the full Firefox installer and save the file to the desktop
https://www.mozilla.org/en-US/firefox/all.html

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

Loe vastust kontekstis 👍 0

All Replies (3)

more options
more options

Got the same error message when I tried that.

more options

Valitud lahendus

Download the full Firefox installer and save the file to the desktop
https://www.mozilla.org/en-US/firefox/all.html

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.