Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

This thread was closed and archived. Please ask a new question if you need help.

Thunderbird crashes when I select tool>add ons after the latest update - 31.2.0

  • 3 vastust
  • 1 on selline probleem
  • 2 views
  • Viimati vastas imprint

imprint
imprint
more options

After updating to 31.2.0 TB would not reopen. So I started in safe mode and disabled all add ons, this allowed TB to reopen but now I cannot change or remove any add ons, it just crashes TB every time.

I was just typing an email and it crashed?

After updating to 31.2.0 TB would not reopen. So I started in safe mode and disabled all add ons, this allowed TB to reopen but now I cannot change or remove any add ons, it just crashes TB every time. I was just typing an email and it crashed?

All Replies (3)

imprint
imprint Küsimuse esitaja
more options

TB is continually crashing when i trying to email now.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

imprint, Please post a crash ID per https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

Or, hopefully you can tell us your crashing stopped  :)

imprint
imprint Küsimuse esitaja
more options

My solutions was to purchase postbox, which enabled me to import all my thunderbird database. No problems since.