We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Trying to install lightening. Box tells me I am trying to open a file and what should thunderbird to with it. It defaults to Thunderbird to open it. Why?

  • 1 vastus
  • 1 on selline probleem
  • 2 views
  • Viimati vastas Toad-Hall

russkent
russkent
more options

Click tools to add on Lightening. Lightening 3.3.1 appears and I click to add to Thunderbird. It downloads and a pop up box appears to to say You have chosen to open lightening. What should thunderbird do with this file. the options are open using Thunderbird a default or save file. Nothing about install and if I click open with thunderbird a new box opens for me to create a new message.

Nothing I do will install lightening.

Can anyone help? Thanks

Russ Kent

Click tools to add on Lightening. Lightening 3.3.1 appears and I click to add to Thunderbird. It downloads and a pop up box appears to to say You have chosen to open lightening. What should thunderbird do with this file. the options are open using Thunderbird a default or save file. Nothing about install and if I click open with thunderbird a new box opens for me to create a new message. Nothing I do will install lightening. Can anyone help? Thanks Russ Kent

Valitud lahendus

https://support.mozilla.org/en-US/kb/installing-lightning-thunderbird

download addon to eg: desktop In Thunderbird Tools > addons or Menu Icon > Addons

click on gear icon and select 'Install addon from file' locate and select the file you downloaded and click on 'open' see image

Loe vastust kontekstis 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Valitud lahendus

https://support.mozilla.org/en-US/kb/installing-lightning-thunderbird

download addon to eg: desktop In Thunderbird Tools > addons or Menu Icon > Addons

click on gear icon and select 'Install addon from file' locate and select the file you downloaded and click on 'open' see image