This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

When i open links from Facebook in Firefox 33 or Aurora they crash at a variable delayed rate.

  • 2 vastust
  • 2 on selline probleem
  • 1 view
  • Viimati vastas Nick_A

more options

Galaxy S4

I've re set the Facebook app back to opening external links in Firefox/Aurora after the default update change and they crash. Note this did start happening several days prior to the Facebook update. Links opened from the browser's work fine.

Galaxy S4 I've re set the Facebook app back to opening external links in Firefox/Aurora after the default update change and they crash. Note this did start happening several days prior to the Facebook update. Links opened from the browser's work fine.

All Replies (2)

more options

Hello Nick,

This could be caused by corrupt cookies in your Firefox app. You'll need to clear the cookies and cache to solve this issue: https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-dat

If the above doesn't solve the issue then I recommend to reinstall the Firefox app.

Keep us posted!

more options

This has not worked.