This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

screen keyboard bug

  • 2 vastust
  • 1 on selline probleem
  • 2 views
  • Viimati vastas FredMcD

tado
tado
more options

Hello,

when i use screen keyboard on messages(because sometimes need the use second language) in vk[dot]com(for example) , im spammin "о" on my keyboard and Firefox perceive like CRTL+J and opening that page and an other case is the similar problem, opening some pages when im using screen keyboard. How to fix it?

Hello, when i use screen keyboard on messages(because sometimes need the use second language) in vk[dot]com(for example) , im spammin "о" on my keyboard and Firefox perceive like CRTL+J and opening that page and an other case is the similar problem, opening some pages when im using screen keyboard. How to fix it?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD
more options

It could be that the key is similar to the hot key Control J. With this add-on, you can change the hot key.

Customizable Shortcuts {web link} Allows to customize Firefox shortcuts.