This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

New Firefox 34.0.5 not working right with Comcast email.

  • 2 vastust
  • 2 on selline probleem
  • 2 views
  • Viimati vastas wpeary

wpeary
wpeary
more options

Just updated the new Firefox 34.0.5. My Comcast email has a number of problems with its appearance that could not be solved with the tech support chat agent, like clearing cache and cookies. They said it must be an incompatibility issue. Do not have these problems using Internet Explorer. Issues are: - The font is small - When viewing email, some of the text is blocked using 800X600 resolution and viewing screen is small when reading email. - Arrows at top right disappeared which I use to get to old, unread emails. - Pesky popup ads show on the right even though pop-up blocker is on.

Has anyone else noticed this using Comcast? I'd prefer to stick with Firefox but my email can't be read properly right now. Thank you.

Just updated the new Firefox 34.0.5. My Comcast email has a number of problems with its appearance that could not be solved with the tech support chat agent, like clearing cache and cookies. They said it must be an incompatibility issue. Do not have these problems using Internet Explorer. Issues are: - The font is small - When viewing email, some of the text is blocked using 800X600 resolution and viewing screen is small when reading email. - Arrows at top right disappeared which I use to get to old, unread emails. - Pesky popup ads show on the right even though pop-up blocker is on. Has anyone else noticed this using Comcast? I'd prefer to stick with Firefox but my email can't be read properly right now. Thank you.

Valitud lahendus

My experience with Comcast webmail is that anything less than ~1030px horizontal width brings about the horizontal scroll bar.

Loe vastust kontekstis 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Valitud lahendus

My experience with Comcast webmail is that anything less than ~1030px horizontal width brings about the horizontal scroll bar.

wpeary
wpeary Küsimuse esitaja
more options

Comcast's 'Lite' version of their email client restore's email to its normal look and function. Sometimes their 'Full' version has compatibility issues with new browser releases.