Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Can receive but cannot compose or forward HTML messages

more options

Been using TB for years but recently cannot forward or compose HTML messages. I have tweaked every HTML option in preferences and have downloaded and reinstalled. Still does not work. The compose message window does not show the format menu bar any longer. When I try to forward a known HTML message, the forward window shows plain text only [the HTML code is shown].

I really need to be able to send HTML messages and I am at my wits end.

Any help would be greatly appreciated.

Been using TB for years but recently cannot forward or compose HTML messages. I have tweaked every HTML option in preferences and have downloaded and reinstalled. Still does not work. The compose message window does not show the format menu bar any longer. When I try to forward a known HTML message, the forward window shows plain text only [the HTML code is shown]. I really need to be able to send HTML messages and I am at my wits end. Any help would be greatly appreciated.

All Replies (2)

more options

Start to write an email. Then select View -> Toolbars -> Formatting Bar. That will get your format bar back.

In your Address Book, if the contact has 'Prefers to receive messages formatted as Plain Text', then the recipient will get plain text even though the original was HTML.

more options

Puedo recibir mensajes en html pero no puedo componer un mensaje en html, me pasa lo mismo.

En mi Thunderbird en el menú VER/BARRAS DE HERRAMIENTAS/BARRAS DE HERRAMIENTAS DE REDACCIÓN la tengo marcada pero no aparecen las opciones de html.

Muchas gracias por la información