This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I can't see my messages in the Trash file.

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas danruben

more options

The top 1/2 of my Trash file is totally blank--I can't see which message that I'm clicking on.

The information (From, Subject, Date) is there for each message--but it's blank. If I click on any part of the box, the associated message will show up on the bottom half of the page.

I tried signing off of Thunderbird and re-starting it. But that didn't work.

Help!

Dan

The top 1/2 of my Trash file is totally blank--I can't see which message that I'm clicking on. The information (From, Subject, Date) is there for each message--but it's blank. If I click on any part of the box, the associated message will show up on the bottom half of the page. I tried signing off of Thunderbird and re-starting it. But that didn't work. Help! Dan

All Replies (2)

more options

Try this: Right click on Trash folder and select 'Properties' click on 'Repair folder' button then refresh the folder pane - select another folder and the reselect Trash.

more options

Thanks Toad-Hall!

But the entries in my Trash folder are still blank.

The only thing I couldn't figure out in your instructions was how to refresh the folder pane. If refresh means that I should select another folder (like Sent) and reselect Trash, I did so, but it didn't solve my problem.

Dan