This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

i am using mozila 24.0 my digital certificate show in firefox prepernce but not able to see any portal on ubuntu

  • 1 vastus
  • 2 on selline probleem
  • 28 views
  • Viimati vastas guigs

bhor.tushar
bhor.tushar
more options

Please help me out for this query i am using ubuntu 10.04 with mozila 24.0 i can see digital certificate in preference but whenever i open incometax site its not showing

Please help me out for this query i am using ubuntu 10.04 with mozila 24.0 i can see digital certificate in preference but whenever i open incometax site its not showing

All Replies (1)

guigs
guigs
more options

HI bhor.tushar, Older versions of Firefox are not supported however if you are trying to add a certificate, how to add one has not changes much. Please make sure that the details of the certificate are compatible with that version of Firefox.

Generally you can also try to bypass the cache to reload the site: 

Reload the webpage while bypassing the cache using one of the following steps:
  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.