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Rohkem teavet

Bookmarks from previous system all lost. Firefoxidn't sync when accesed from another system. The account didn't even exist. Why? Help me get it.

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  • 1 on selline probleem
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  • Viimati vastas philipp

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My previous system crashed and I just got a new one set up. Installed firefox and tried syncing but my acount wasn't even recognized and I had to sign up again. Which led to all my previous bookmarks getting lost. Is there any way to retrieve all those bookmark data?

My previous system crashed and I just got a new one set up. Installed firefox and tried syncing but my acount wasn't even recognized and I had to sign up again. Which led to all my previous bookmarks getting lost. Is there any way to retrieve all those bookmark data?

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hello theja, there has been a change in the sync account system in firefox 29. when you have set-up your account before that (which is likely the case when your credentials weren't known once you tried to sign in to the new sync), you'll need your old username, password and recovery key in order to connect to the old account!

if you have that information available you could try the following procedure:

  1. disconnect from the new account through the sync panel in the firefox options.
  2. enter about:config into the firefox address bar (confirm the info message in case it shows up), right-click somewhere in that page & create a new string preference named services.sync.usernamewith a value like fake and restart firefox.
  3. afterwards you should be able to connect to the old account through the firefox options > sync panel. if this worked and you could import your data this way, please log out of the old sync account again and reconnect to your new account.