This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I've transfered Thunderbird files to new computer using Easy Transfer but old Local Folders not shown.

  • 2 vastust
  • 4 on selline probleem
  • 1 view
  • Viimati vastas Jimbel

more options

I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

Valitud lahendus

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

Loe vastust kontekstis 👍 0

All Replies (2)

more options

Valitud lahendus

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

more options

Took me a couple of tries but finally got it to work. Thanks duggabe.