This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

every time i opened firefox on windows 8,it shows 'Already opened do u want to close'. What is wrong with it?

  • 1 vastus
  • 2 on selline probleem
  • 1 view
  • Viimati vastas guigs

souvik_sam
souvik_sam
more options

every time i opened firefox on windows 8,it shows 'Already opened do u want to close'. When i clicked ok,it shows error something related to profile. I read about the removal of parent.lock file after ending the process tree of firefox from task manager. but every time i removed it it comes automatically for the next time. Why this problem occurs? Previously i never faced such problem. I tried by re installing firefox many times,but the remains. please tell how to get rid of this problem.

every time i opened firefox on windows 8,it shows 'Already opened do u want to close'. When i clicked ok,it shows error something related to profile. I read about the removal of parent.lock file after ending the process tree of firefox from task manager. but every time i removed it it comes automatically for the next time. Why this problem occurs? Previously i never faced such problem. I tried by re installing firefox many times,but the remains. please tell how to get rid of this problem.

All Replies (1)

guigs
guigs
more options

I understand that you have removed the lock file. Is the profile folder managed by a network drive?

If not try a new profile: Profile Manager - Create, remove or switch Firefox profiles