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How do I set up another account to access email from my secondary Verizon?

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  • Viimati vastas christ1

john9210
john9210
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I have a TB account to access email from my Verizon primary email account. I would like to set up another TB account to access email from my Verizon secondary account. I find it impossible to figure out how to use File/New/Mail account. The dialog box only lists Gandi!! which I do not wish to use.

I have a TB account to access email from my Verizon primary email account. I would like to set up another TB account to access email from my Verizon secondary account. I find it impossible to figure out how to use File/New/Mail account. The dialog box only lists Gandi!! which I do not wish to use.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Run the new account wizard and choose 'File - New - Existing Mail Account'. https://support.mozilla.org/en-US/kb/automatic-account-configuration

john9210
john9210 Küsimuse esitaja
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I tried to set up the new account with with File-New-Existing Mail Account". but I got the error message "Excepiton..."Componnt returned failure code: 0x80520015....". Then I got the message " Incoming server already exists". The the message "Username or password invalid". Now I know that the user name and password are valid since I sent an email to the address and could open verison with the user name and password to read the message.

I had set up the account in TB years ago and deleted it about 2 years ago. However the My Saved Passwords window shows the address and password is still in TB. Could this be what is causing the problem?

christ1
christ1
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At which step did you get the "Incoming server already exists" error? What is your version of Thunderbird?

I had set up the account in TB years ago and deleted it about 2 years ago.

What account are you talking about? You mentioned a 'Verizon primary email account' in your OP, and a 'Verizon secondary account'.

It probably doesn't hurt to delete any old saved passwords.