This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Why is Firefox asking me every 15 minutes to update when I just finished updating?

  • 3 vastust
  • 2 on selline probleem
  • 10 views
  • Viimati vastas James

DINORightMarie
DINORightMarie
more options

I am on a Macbook Pro and have installed Firefox to run as my default browser. I get update alerts - and have updated the browser to the latest version via those alerts. However, even though I have run the update, and restarted the browser (and even restarted the machine) I continue to get update alerts - every 15 minutes or so - even though the update version is THE SAME as what I supposedly just updated.

It is a bug, and needs to be stopped.

I am on a Macbook Pro and have installed Firefox to run as my default browser. I get update alerts - and have updated the browser to the latest version via those alerts. However, even though I have run the update, and restarted the browser (and even restarted the machine) I continue to get update alerts - every 15 minutes or so - even though the update version is THE SAME as what I supposedly just updated. It is a bug, and needs to be stopped.

All Replies (3)

Jon Gregory
Jon Gregory
more options

Note: you have firefox version 34. The latest version of Firefox is 36, which may be why it keeps asking you to download the update. I had this problem on my Mac Mini. I just deleted firefox and re-installed. Trash the older version of Firefox. Make sure not to select the "delete my personal data" option. If you don't select this option, Firefox will keep all your bookmarks etc. (personal data) even with the new install since they are saved elsewhere.

Have a great day!!

Jon

FredMcD
FredMcD
more options

Agreed. Well done.

James
James
  • Top 25 Contributor
  • Moderator
more options

It is possible you have both Firefox 34.0 and 36.0.1 installed? and you are starting up Firefox 34.0 ?

Muudetud James poolt