all items on the toolbar at the top of an email (compose button, respomd arrows, delete, move, spam, etc) do not work. Clicking on them has no effect.
Firefox 37.0.1 Windows XP Yahoo email
Yahoo email program works fine in MS Internet Explorer. The problem in Firefox began about five days ago.
All Replies (2)
Do the Buttons/Icons show as a box with characters(4 numbers/ letters)?
Go to Tools > Options > Content
Click the Advanced button and make sure there is a check in the box for "Allow pages to choose their own fonts".
If you change that, try reloading the page. Does Firefox load the missing icons?
If that isn't the issue, please post back.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.