This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Niether Firefox Setup 37.0.1 or Firefox Setup Stub 37.0.1 will install

  • 1 vastus
  • 9 on selline probleem
  • 1 view
  • Viimati vastas ideato

ProtetiveDiet
ProtetiveDiet
more options

The update to firefox 37 would not complete so I unstalled the current version I had on my Fully updated Windows 8.1 Pro computer. When I tried to install Firefox Setup Stub 37.0.1 the insaller flashed and went away. When nothing else happened I downloaded Firefox Setup 37.0.1 and ran it. After the extraction process nothing else happened. I just want to get firefox installed again on my machine. Please advise. Thanks!

The update to firefox 37 would not complete so I unstalled the current version I had on my Fully updated Windows 8.1 Pro computer. When I tried to install Firefox Setup Stub 37.0.1 the insaller flashed and went away. When nothing else happened I downloaded Firefox Setup 37.0.1 and ran it. After the extraction process nothing else happened. I just want to get firefox installed again on my machine. Please advise. Thanks!

Valitud lahendus

Hello ProtetiveDiet, please boot the computer in Windows Safe Mode with network support and then try again to download and install firefox from the next full installer link : https://www.mozilla.org/en-US/firefox/all/

thank you

Loe vastust kontekstis 👍 9

All Replies (1)

ideato
ideato
more options

Valitud lahendus

Hello ProtetiveDiet, please boot the computer in Windows Safe Mode with network support and then try again to download and install firefox from the next full installer link : https://www.mozilla.org/en-US/firefox/all/

thank you