This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Can't install Firefox for Mac

  • 1 vastus
  • 1 on selline probleem
  • 4 views
  • Viimati vastas ideato

justi
justi
more options

The other day I downloaded an add-on for Firefox, and consequently Firefox kept crashing, so I removed it from my Applications folder and downloaded the latest version again.

When I try to install Firefox, I get the message: Profile Missing, Your Firefox profile cannot be loaded. It may be missing or inaccessible.

The other day I downloaded an add-on for Firefox, and consequently Firefox kept crashing, so I removed it from my Applications folder and downloaded the latest version again. When I try to install Firefox, I get the message: Profile Missing, Your Firefox profile cannot be loaded. It may be missing or inaccessible.

All Replies (1)

ideato
ideato
more options

Hello justi, please see : How to run Firefox when your profile is missing or inaccessible.

thank you