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Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

can't sign in from home page

  • 2 vastust
  • 5 on selline probleem
  • 8 views
  • Viimati vastas jesster

jesster
jesster
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When I open Firefox from my phone home page it won't recognise my email /password. Can only sing in through the sign in page that I stored on Firefox homepage, sorry very techno illiterate

When I open Firefox from my phone home page it won't recognise my email /password. Can only sing in through the sign in page that I stored on Firefox homepage, sorry very techno illiterate

All Replies (2)

guigs
guigs
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Hi Jesster, I understand that you can only sign in to a page that you have bookmarked to enter your email and password. I am happy to help.

It sounds like it is not remembering your password? You can turn this setting on with these instructions: Tap on the three button icon > tap on "Settings" > tap on "Privacy" then make sure that "Remember passwords" is checked

However this will not keep you logged in if the site has cookies that expire, but it does make it faster. (Just be careful who uses your phone if you store your passwords :-))

For more tools:

jesster
jesster Küsimuse esitaja
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hi guigs, thanks for the advice . I think my problem was that i had 2 accounts ( mobile and pc) ,so i was trying to sign in with the wrong password for the wrong account , now ive synced the accounts ive only got the 1 password. I think this has fixed my issue .Sorry it has taken so long to reply to you ,please contact me if you think i could do with more advice on the subject. Ive had this laptop for over a year know and i think im starting to try and understand how to work it ,im 42 yr old and have no computing experience at all .Thanks again for your reply .