This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

on my Mac, firefox 38.0.5 goes offline when I go to secure sites - including support.mozilla.org and Chase.com

  • 3 vastust
  • 1 on selline probleem
  • 4 views
  • Viimati vastas ideato

more options

This began a few weeks ago- when I try to go to online banking or manage my credit card account or support.mozilla.org, Firefox goes to offline mode and will not connect to the site. I tried going to about:config and network.manage-offline-status, both true and false, which did not fix it.

This began a few weeks ago- when I try to go to online banking or manage my credit card account or support.mozilla.org, Firefox goes to offline mode and will not connect to the site. I tried going to about:config and network.manage-offline-status, both true and false, which did not fix it.

Valitud lahendus

Hello pattiec, do you have the same behavior with a new firefox profile ?

thank you

Loe vastust kontekstis 👍 0

All Replies (3)

more options

Valitud lahendus

Hello pattiec, do you have the same behavior with a new firefox profile ?

thank you

more options

pattiec said

This began a few weeks ago- when I try to go to online banking or manage my credit card account or support.mozilla.org, Firefox goes to offline mode and will not connect to the site. I tried going to about:config and network.manage-offline-status, both true and false, which did not fix it.

Thank you! So far that seems to have solved the problem.

more options

You are welcome