This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox crashes

  • 2 vastust
  • 1 on selline probleem
  • 7 views
  • Viimati vastas cor-el

more options

Okay it starts out all right but when i go to this game site to play a game it starts out okay but then when the game starts to begin it crash's i use to be able to play this game all the time using Mozilla ! I've even removed it and then reinstalled new program but sometimes after I've installed a new Mozilla it will let me play for as long as i want but once i close the game an leave and come back later its back to the same thing it just crash's

Okay it starts out all right but when i go to this game site to play a game it starts out okay but then when the game starts to begin it crash's i use to be able to play this game all the time using Mozilla ! I've even removed it and then reinstalled new program but sometimes after I've installed a new Mozilla it will let me play for as long as i want but once i close the game an leave and come back later its back to the same thing it just crash's

All Replies (2)

more options

Hi, see if anything here helps - Troubleshoot Firefox crashes (closing or quitting unexpectedly).

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:


You can check for problems with current Shockwave Flash plugin versions and try this:

See also: