This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

when i try to download Adobe flash, the installation page is completely blank. what can i do?

  • 1 vastus
  • 2 on selline probleem
  • 2 views
  • Viimati vastas philipp

Blueberry017
Blueberry017
more options

I went to the Adobe page, downloaded their installer to my Downloads file, and when I click on it, there is nothing but a blank installer page. The problem started when Mozilla decided Adobe flash wasn't good for it, and blocked it. If they fixed it later, they didn't fix my ability to reinstall it, (since I had removed it) And between Adobe and you guys, I get no good service that actually fixes my problem.

I went to the Adobe page, downloaded their installer to my Downloads file, and when I click on it, there is nothing but a blank installer page. The problem started when Mozilla decided Adobe flash wasn't good for it, and blocked it. If they fixed it later, they didn't fix my ability to reinstall it, (since I had removed it) And between Adobe and you guys, I get no good service that actually fixes my problem.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, please see if it's working with the offline installer for flash that adobe is providing at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox, download & run the windows exe-installer for "plugin-based" browsers)