This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

The shortcut key Ctrl + D make a bookmark is not working anymore

  • 4 vastust
  • 16 on selline probleem
  • 25 views
  • Viimati vastas Frederik57

Frederik57
Frederik57
more options

After the update The shortcut key Ctrl + D is not working anymore

Also not working the star in the upper bar to make a bookmark.

After the update The shortcut key Ctrl + D is not working anymore Also not working the star in the upper bar to make a bookmark.

Valitud lahendus

I had the same problem, Win 7 Firefox 40.0.2

Ran the troubleshooting guide linked above, and found the extension "IE Tab" was causing it.

Thanks all!

Loe vastust kontekstis 👍 6

All Replies (4)

guigs
guigs
more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What Firefox locale (user interface language) do you use in case the shortcut is broken in that locale?

You can check for problems with the places.sqlite database file in the Firefox profile folder.

KMM696
KMM696
more options

Valitud lahendus

I had the same problem, Win 7 Firefox 40.0.2

Ran the troubleshooting guide linked above, and found the extension "IE Tab" was causing it.

Thanks all!

Frederik57
Frederik57 Küsimuse esitaja
more options

Frederik57 said

After the update The shortcut key Ctrl + D is not working anymore Also not working the star in the upper bar to make a bookmark.

Thanks!!