This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

firefox crashes and hangs flashplayer

  • 11 vastust
  • 9 on selline probleem
  • 8 views
  • Viimati vastas highstar

more options

i have had this problem for couple weeks updating every think kinda make it worth now it hangs my windows and i have to restart it usually happen when playing videos or browsing heavy graphics web site and it loads very slow and crash and hang every single second .

this is the last about:crashes if it helps

bp-3643fe07-a482-49c8-ae05-7a2842150819

bp-1f82468a-b124-448e-9828-63dca2150812

daf8d6b8-88d6-4742-8ae4-3af1cbd826d0

8d359d51-9272-4cb2-9378-40bcfcbc86e9

f68ce02c-552d-4aee-9433-51cf4e9a8a03

i have had this problem for couple weeks updating every think kinda make it worth now it hangs my windows and i have to restart it usually happen when playing videos or browsing heavy graphics web site and it loads very slow and crash and hang every single second . this is the last about:crashes if it helps bp-3643fe07-a482-49c8-ae05-7a2842150819 bp-1f82468a-b124-448e-9828-63dca2150812 daf8d6b8-88d6-4742-8ae4-3af1cbd826d0 8d359d51-9272-4cb2-9378-40bcfcbc86e9 f68ce02c-552d-4aee-9433-51cf4e9a8a03

All Replies (11)

more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

The crash report flagged these programs;

idmcchandler7.dll = Internet Download Manager Module


Get the current full installer for the above.

more options

that's the second problem it wont send give error all the time

my idm is current and premium too .

and this is all the reports

bp-3643fe07-a482-49c8-ae05-7a2842150819

bp-1f82468a-b124-448e-9828-63dca2150812

bp-2d7a1005-a895-4733-afaf-707432150820

8d359d51-9272-4cb2-9378-40bcfcbc86e9

f68ce02c-552d-4aee-9433-51cf4e9a8a03

more options

FredMcD said

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
more options

now thy all are sent

more options

!!! ?>? any help would be nice here

more options

bp-810027e1-5b77-491c-8ec3-6d8802150823

bp-c477f9ba-f480-4688-9e80-b8c312150821

bp-efa618ff-20d9-4de4-8333-e50f12150821

bp-2d7a1005-a895-4733-afaf-707432150820

bp-3643fe07-a482-49c8-ae05-7a2842150819

bp-1f82468a-b124-448e-9828-63dca2150812

more options

idmcchandler7.dll = Internet Download Manager


Get the current full installer for the above.

more options

i did sir ..that's the last update

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

more options

You can also contact their support site.

more options

okay thanks