This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Can't export bookmarks to HTML

  • 2 vastust
  • 1 on selline probleem
  • 9 views
  • Viimati vastas cor-el

more options

I have tried to export bookmarks to HTML as instructed here: https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but no file is created. I have tried several times and have restarted my Mac, but still no luck. Please help. I have Firefox 40.0.3 on Mac OS 10.9.5

I have tried to export bookmarks to HTML as instructed here: https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but no file is created. I have tried several times and have restarted my Mac, but still no luck. Please help. I have Firefox 40.0.3 on Mac OS 10.9.5

All Replies (2)

more options

Do you get any error messages?

Please follow the instructions again. When you get to the part where you save the HTML file, STOP!! Look carefully at the file name and the folder the file is saved in (top line). Take a screen shot.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options