This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Scanned document open as a firefox file and go online.

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas FredMcD

simbol
simbol
more options

I scanned a document using an HP Officejet 4630 Series, connected via USB to my Acer Aspire 5920. I intent to send that document as an attachment but when I do this, the file open as a firefox file and open in a tab and this address; file:///C:/Users/ADMINYO/Documents/Scan0001.pdf. The file properties, in the Type of fileline identify it as Firefox HTML Document (.pdf). But again, the printer is USB connected. In a second try, I turned off both the printer and the Laptop Wifi features having the same results. Any sugestion? Thanks.

I scanned a document using an HP Officejet 4630 Series, connected via USB to my Acer Aspire 5920. I intent to send that document as an attachment but when I do this, the file open as a firefox file and open in a tab and this address; file:///C:/Users/ADMINYO/Documents/Scan0001.pdf. The file properties, in the Type of fileline identify it as ''Firefox HTML Document (.pdf)''. But again, the printer is USB connected. In a second try, I turned off both the printer and the Laptop Wifi features having the same results. Any sugestion? Thanks.

Valitud lahendus

Open the file explorer to the folder the file is in. Right click on it. Select Properties on the bottom. Select General. What is listed under Opens With?

Loe vastust kontekstis 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Valitud lahendus

Open the file explorer to the folder the file is in. Right click on it. Select Properties on the bottom. Select General. What is listed under Opens With?