This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Since the latest update, I can't seem to clear my history properly (even in normal browser mode)

  • 3 vastust
  • 5 on selline probleem
  • 3 views
  • Viimati vastas Notrom

Notrom
Notrom
more options

Hey, I recently updated Firefox to the latest version (w/private browsing). I checked out the new private browsing feature, decided I wasn't going to use it, then went back to normal. But now I can't seem to clear my history any more, even though I'm just in normal browser mode. I tried restarting several times and then clearing history, but it doesn't do anything, I can click 'clear history' but it's still showing.

Help appreciated, thanks.

Hey, I recently updated Firefox to the latest version (w/private browsing). I checked out the new private browsing feature, decided I wasn't going to use it, then went back to normal. But now I can't seem to clear my history any more, even though I'm just in normal browser mode. I tried restarting several times and then clearing history, but it doesn't do anything, I can click 'clear history' but it's still showing. Help appreciated, thanks.

Valitud lahendus

There is a note on the Better Privacy page about a problem:

Sorry, BetterPrivacy currently is incompatible with FF 42. We are working on a fix. Please disable on FF 42 - otherwise please disable this option: 'Prevent the Firefox.....'. until a fix is available. Thank you!

https://addons.mozilla.org/firefox/addon/betterprivacy/

If Better Privacy doesn't generate a toolbar button, you can check for that option on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right side, find Better Privacy and look for an Options button next to the Enable/Disable button.

Can you get it partially working?

Loe vastust kontekstis 👍 1

All Replies (3)

Notrom
Notrom Küsimuse esitaja
more options

Hi, I found out what the problem may have been. I had an add-on called 'Better Privacy' which protects against cookies and when I disabled it, I could clear history once again.

I'd still like this add-on though, is there any way to have this add-on and not have it cause conflicts with the newest Firefox update?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Valitud lahendus

There is a note on the Better Privacy page about a problem:

Sorry, BetterPrivacy currently is incompatible with FF 42. We are working on a fix. Please disable on FF 42 - otherwise please disable this option: 'Prevent the Firefox.....'. until a fix is available. Thank you!

https://addons.mozilla.org/firefox/addon/betterprivacy/

If Better Privacy doesn't generate a toolbar button, you can check for that option on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right side, find Better Privacy and look for an Options button next to the Enable/Disable button.

Can you get it partially working?

Notrom
Notrom Küsimuse esitaja
more options

jscher2000 said

There is a note on the Better Privacy page about a problem:
Sorry, BetterPrivacy currently is incompatible with FF 42. We are working on a fix. Please disable on FF 42 - otherwise please disable this option: 'Prevent the Firefox.....'. until a fix is available. Thank you!

https://addons.mozilla.org/firefox/addon/betterprivacy/

If Better Privacy doesn't generate a toolbar button, you can check for that option on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right side, find Better Privacy and look for an Options button next to the Enable/Disable button.

Can you get it partially working?

Thanks, now I know that they are just having problems, I will probably just wait for the fix instead. Help appreciated!