This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

firefox does not recognize my master password for sites.

  • 1 vastus
  • 6 on selline probleem
  • 2 views
  • Viimati vastas cor-el

user1278913
user1278913
more options

When I try to remove master password option, it does not recognize my master password, so I can do nothing. Same problem if I try to change the master password. And I had just now set this password for the first time on firefox.

When I try to remove master password option, it does not recognize my master password, so I can do nothing. Same problem if I try to change the master password. And I had just now set this password for the first time on firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

You can alternatively remove the logins.json and key3.db files in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder: