This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

add-ons are removed themselves on windows 10 x64 TH2 (build 10568)

  • 1 vastus
  • 1 on selline probleem
  • 6 views
  • Viimati vastas FredMcD

more options

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc.

this never happened for several years since I started using firefox. (from win7, 8.1 to 10, on 4 different PCs)

I tried turning on w10's administrator account, formatting system partition and clean installing the OS, using latest beta version of firefox.

Nothing changed.

is there any clue?

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc. this never happened for several years since I started using firefox. (from win7, 8.1 to 10, on 4 different PCs) I tried turning on w10's administrator account, formatting system partition and clean installing the OS, using latest beta version of firefox. Nothing changed. is there any clue?

All Replies (1)

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":