This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

All downloads sessions, and all of history accept for the last 15 sessions are missing.

  • 3 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas danette.m

more options

In Firefox Version 43, when I click on "show all downloads", I get an empty library with the exception of an "all bookmarks" folder which only has 3 old sites in it. When I go to history it shows my the last 15 pages I visited, but when I click "show all history", I get the exact same basically empty library folder. I have no problems though with my normal "bookmarks" in the tool bar. I don't want to restart Firefox from scratch if it can be avoided. i have a lot of customizations into this one.

In Firefox Version 43, when I click on "show all downloads", I get an empty library with the exception of an "all bookmarks" folder which only has 3 old sites in it. When I go to history it shows my the last 15 pages I visited, but when I click "show all history", I get the exact same basically empty library folder. I have no problems though with my normal "bookmarks" in the tool bar. I don't want to restart Firefox from scratch if it can be avoided. i have a lot of customizations into this one.
Attached screenshots

All Replies (3)

more options

Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

No. I don't have either of those installed.

more options

danette.m said

No. I don't have either of those installed. Also, tried safe mode with no luck.