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Rohkem teavet

No video, only a black screen, reinstalled falsh player.

  • 1 vastus
  • 1 on selline probleem
  • 5 views
  • Viimati vastas FredMcD

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All video is just a black screen. Audio is working. I reinstalled flash player to see if that helped. no it didn't but it seems to have removed my ad block.

All video is just a black screen. Audio is working. I reinstalled flash player to see if that helped. no it didn't but it seems to have removed my ad block.

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: