Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

early stopping of downloading emails

  • 1 vastus
  • 3 on selline probleem
  • 8 views
  • Viimati vastas Toad-Hall

VincentTihon
VincentTihon
more options

Hi

I'm using thunderbird v38.5.1 with two mail accounts One uses imap and has no problem downloading all emails the other uses pop and stops downloading emails from the server It shows below: '59 messages to download Dowloading messages 1..... and suddenly after downloading couple of messages it stops and indicates: "no messages to download"

Meanwhile new messages are there on the server to be downloaded

I'd apreciate any support! Thanks Vincent

Hi I'm using thunderbird v38.5.1 with two mail accounts One uses imap and has no problem downloading all emails the other uses pop and stops downloading emails from the server It shows below: '59 messages to download Dowloading messages 1..... and suddenly after downloading couple of messages it stops and indicates: "no messages to download" Meanwhile new messages are there on the server to be downloaded I'd apreciate any support! Thanks Vincent

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

It sounds as if there is an email on the server causing a log jam.

This email may be in a 'Spam' folder. Logon to webmail account using a browser and empty the 'Spam' folder.

In Thunderbird Try to 'Get Messages' for that pop mail account.

If still a problem, then make a note of the last email to download to TB. Look in webmail account Inbox to see which would be the next email to download. Move it to another folder.

then in thunderbird, retry Get Messages.