This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I moved a sub-folder (which also contains sub-folders) and now the sub-sub-folders appear empty.

more options

This is a Thunderbird issue. I am running version 31.12, Mac OSX 10.11.3. I moved a sub-folder to a position under the name of the account in the folder pane. I can see the messages in the sub-folder but I can't see the messages in the sub-folders of the folder I moved. If I do a search on the sub-sub-folders, the search reveals the messages but I can't access them directly through their respective folders.

This is a Thunderbird issue. I am running version 31.12, Mac OSX 10.11.3. I moved a sub-folder to a position under the name of the account in the folder pane. I can see the messages in the sub-folder but I can't see the messages in the sub-folders of the folder I moved. If I do a search on the sub-sub-folders, the search reveals the messages but I can't access them directly through their respective folders.

All Replies (1)

more options

There are several suggestions here: http://kb.mozillazine.org/Disappearing_mail The linked page about 'empty folders' may be especially relevant?