Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

missing downloaded file

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas FredMcD

more options

whenever I download a file it gets stored in the %temp% folder even if i change the download directory .. I dont know why this happnds. Im using the latest version of firefox ..

whenever I download a file it gets stored in the %temp% folder even if i change the download directory .. I dont know why this happnds. Im using the latest version of firefox ..

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.