This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox asks to update password changes but doesn't on ANY site...

  • 2 vastust
  • 1 on selline probleem
  • 5 views
  • Viimati vastas cor-el

dda1080
dda1080
more options

Prior to a fairly recent browser upgrade, Firefox stored select passwords correctly. When I changed them I was always asked if I wanted to update them, which it successfully did. Now it asks if I want to update, but when I click 'Update', it doesn't save the change. This happens on every site where I have a saved password. I haven't been able to find any settings to resolve this. Does anyone have any suggestions to fix this? I'm running Windows 8.1 and my browser is version 46.0.1.

Thanks.

Prior to a fairly recent browser upgrade, Firefox stored select passwords correctly. When I changed them I was always asked if I wanted to update them, which it successfully did. Now it asks if I want to update, but when I click 'Update', it doesn't save the change. This happens on every site where I have a saved password. I haven't been able to find any settings to resolve this. Does anyone have any suggestions to fix this? I'm running Windows 8.1 and my browser is version 46.0.1. Thanks.

All Replies (2)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try this extension to see if that allows to update the password

Note the you can double-click the name and the password field in the Password Manager to edit either name or password.

  • Tools > Options > Security: Logins: "Saved Logins" > "Show Passwords"