This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

the clock and date on e-mails received is wrong, how do I change that?

  • 1 vastus
  • 3 on selline probleem
  • 9 views
  • Viimati vastas Zenos

Tarri
Tarri
more options

i.e I got an e-mail this morning at arrived at 8.15 real time and according to the e-mail it arrived at 5.16 and there is no date. How can I fix this please

i.e I got an e-mail this morning at arrived at 8.15 real time and according to the e-mail it arrived at 5.16 and there is no date. How can I fix this please

Valitud lahendus

The absence of the date isn't a problem, I think. That is Thunderbird's default setting; today's messages show just the time, other messages show both date and time.

Did this message come from someone a couple of timezones away? You have a notional 3 hr error there.

Check your own computer is set to the right time and timezone. Users sometimes set the clock, overlooking the timezone (or daylight savings adjustment), but internally the machine in California thinks it's on New York time.

If this message is a one-off, it's possible that the sender has a similar issue. It can be instructive to read through the message header (ctrl+u) and see the timestamps added by various servers. A jump or discontinuity can indicate a localized problem. Servers usually have well-maintained clocks and may report in UTC (which is rather like the older GMT) plus a timezone offset.

Loe vastust kontekstis 👍 3

All Replies (1)

Zenos
Zenos
more options

Valitud lahendus

The absence of the date isn't a problem, I think. That is Thunderbird's default setting; today's messages show just the time, other messages show both date and time.

Did this message come from someone a couple of timezones away? You have a notional 3 hr error there.

Check your own computer is set to the right time and timezone. Users sometimes set the clock, overlooking the timezone (or daylight savings adjustment), but internally the machine in California thinks it's on New York time.

If this message is a one-off, it's possible that the sender has a similar issue. It can be instructive to read through the message header (ctrl+u) and see the timestamps added by various servers. A jump or discontinuity can indicate a localized problem. Servers usually have well-maintained clocks and may report in UTC (which is rather like the older GMT) plus a timezone offset.