This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Need a safe, secure, free website to download. Every place, including Mozilla Corporation ends with a gandi.net location that charges for the download.

  • 2 vastust
  • 1 on selline probleem
  • 5 views
  • Viimati vastas Zenos

more options

I am currently using mozilla thunderbird on my desktop. I want to also install it on my laptop computer. How can I download and install thunderbird on the laptop without going through gandi.net? The download and installation is not free at gandi.net.

I am currently using mozilla thunderbird on my desktop. I want to also install it on my laptop computer. How can I download and install thunderbird on the laptop without going through gandi.net? The download and installation is not free at gandi.net.

Valitud lahendus

Mine has two buttons at the bottom, one of which is labelled "Skip this and use my existing email". This button will let you proceed to adding your current email account.

Loe vastust kontekstis 👍 0

All Replies (2)

more options

Are you encountering Gandi during setup, or during download??

If during setup: I think Gandi is an option for creating a new email account, but that is optional and you should be able to set up the same account you already use. Are you not getting the option of setting up an existing account??

If during download: there's something strange going on with your connection if you can't get a clean installer from:

https://www.mozilla.org/thunderbird/

more options

Valitud lahendus

Mine has two buttons at the bottom, one of which is labelled "Skip this and use my existing email". This button will let you proceed to adding your current email account.