This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

i am having an firefox sync account but in my system it is not connecting and after putting id and password it is showing working but not connecting or syncing

  • 1 vastus
  • 5 on selline probleem
  • 1 view
  • Viimati vastas Paul

vikrams_u
vikrams_u
more options

i am having an firefox sync account but in my system it is not connecting and after putting id and password it is showing working but not connecting or syncing please help me

i am having an firefox sync account but in my system it is not connecting and after putting id and password it is showing working but not connecting or syncing please help me

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.