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Rohkem teavet

Error: SEC_ERROR_LIBRARY_FAILURE on all websites. Using Norton

  • 2 vastust
  • 1 on selline probleem
  • 5 views
  • Viimati vastas FredMcD

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FireFox and Norton are working OK on my desktop. I installed Norton on the laptop and have the above problem. It also says "Secure connection failed". Is there some setting I need to turn off? FF also changes the prefix from HTTP to HTTPS, and norton shows a message saying dmpopenh264.dll is OK. This message is not seen on the desktop

FireFox and Norton are working OK on my desktop. I installed Norton on the laptop and have the above problem. It also says "Secure connection failed". Is there some setting I need to turn off? FF also changes the prefix from HTTP to HTTPS, and norton shows a message saying dmpopenh264.dll is OK. This message is not seen on the desktop

Valitud lahendus

Someone from Norton found a way to fix it: Click on the 3 horizontal bars in upper right (Open Menu) Select ? Select Troubleshooting info Choose "Refresh"

That fixed it Hope this helps

Loe vastust kontekstis 👍 0

All Replies (2)

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Valitud lahendus

Someone from Norton found a way to fix it: Click on the 3 horizontal bars in upper right (Open Menu) Select ? Select Troubleshooting info Choose "Refresh"

That fixed it Hope this helps

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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.