This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

No prompt for password change after "Enter Credentials" dialog box

  • 2 vastust
  • 20 on selline probleem
  • 4 views
  • Viimati vastas NGneedshelp

more options

Hi, I have recently changed my password for my Gmail account which I access though Tbird using imap. I have removed all previously saved passwords. When I click "Get messages" to initiate the new sign in, I get the "Enter Credentials" Dialog for my gmail account but once I click the "Next" button nothing happens and I eventually get a server timeout response. I am running Windows Firewall, and when I turn this off I still have no joy.

Hi, I have recently changed my password for my Gmail account which I access though Tbird using imap. I have removed all previously saved passwords. When I click "Get messages" to initiate the new sign in, I get the "Enter Credentials" Dialog for my gmail account but once I click the "Next" button nothing happens and I eventually get a server timeout response. I am running Windows Firewall, and when I turn this off I still have no joy.

Valitud lahendus

All Replies (2)

more options

Valitud lahendus

Update to version 52.1. It fixes this issue. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

more options

Brilliant worked at treat. Thanks.