Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

my computer shows that I am running the lastest version of firefox 52.1.2 32 bit ESR, However several sites say my firefox is outdated Why?

  • 1 vastus
  • 3 on selline probleem
  • 4 views
  • Viimati vastas Moses

more options

I have updated Firefox and it shows that I am running the latest version 52.1.2 esr 32 bit. Several sites say that I need to update Fire fox, even after updating it still says I need to update Firefox. What do I need to do to fix this problem? Thank you for your help.

I have updated Firefox and it shows that I am running the latest version 52.1.2 esr 32 bit. Several sites say that I need to update Fire fox, even after updating it still says I need to update Firefox. What do I need to do to fix this problem? Thank you for your help.

Valitud lahendus

My guess is, the latest Firefox version is at 53.0.3. The ESR version is based on 52, so some wires are getting crossed there.

Is your user agent intact? After checking , its seems not so. Your current user agent (was submitted alongside your question) is User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.25) Gecko/20111212 YFF35 Firefox/3.6.25 ( .NET CLR 3.5.30729; .NET4.0C) FBSMTWB

Notice the Firefox 3.6.25 line. That's not good.

Go into about:config via Firefox's address bar and click the warning saying you'll be careful. Search in the filter box for useragent.override and if there is an entry, delete it (Right click --> Reset)

I also see a user.js file in your Firefox profile folder. Note that user.js is a manually created file (or unintentionally added during your user agent switch). If you did not make this file, please delete it before trying to change about:config prefs.


On another note, did you download the Yahoo optimized version of Firefox as that has the toolbar and such and may be causing issues.

Loe vastust kontekstis 👍 1

All Replies (1)

more options

Valitud lahendus

My guess is, the latest Firefox version is at 53.0.3. The ESR version is based on 52, so some wires are getting crossed there.

Is your user agent intact? After checking , its seems not so. Your current user agent (was submitted alongside your question) is User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.25) Gecko/20111212 YFF35 Firefox/3.6.25 ( .NET CLR 3.5.30729; .NET4.0C) FBSMTWB

Notice the Firefox 3.6.25 line. That's not good.

Go into about:config via Firefox's address bar and click the warning saying you'll be careful. Search in the filter box for useragent.override and if there is an entry, delete it (Right click --> Reset)

I also see a user.js file in your Firefox profile folder. Note that user.js is a manually created file (or unintentionally added during your user agent switch). If you did not make this file, please delete it before trying to change about:config prefs.


On another note, did you download the Yahoo optimized version of Firefox as that has the toolbar and such and may be causing issues.

Muudetud Moses poolt