This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Error Message

  • 2 vastust
  • 2 on selline probleem
  • 4 views
  • Viimati vastas garstcj

more options

When I open my Mozilla Thunderbird, I receive this error message:

Server garstcj@jetup.net has disconnected. The server may have gone done or there is a network problem.

My emails are gone and I can no longer receive/view my emails. We contacted our phone company to make sure this was not a internet connection problem and it is not.

Thanks, Curt Johnson Please send your response to j.abby87@yahoo.com / wife's email

When I open my Mozilla Thunderbird, I receive this error message: Server garstcj@jetup.net has disconnected. The server may have gone done or there is a network problem. My emails are gone and I can no longer receive/view my emails. We contacted our phone company to make sure this was not a internet connection problem and it is not. Thanks, Curt Johnson Please send your response to j.abby87@yahoo.com / wife's email

All Replies (2)

more options

See https://support.mozilla.org/kb/cannot-receive-messages

This is a web forum. You don't need email to see replies to your query.

more options

I figured this problem out on my own. Your technical support response was of no help to me. I gave you an error message which resulted in changing my server option not a web forum. Your tech Christ1 did not resolve my problem nor answer my question appropriately.