This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

My firefox shortcut accidentally got deleted due to some error. Now i lost my bookmarks and history.How to get back that? I have not uninstall it

more options

Due to some error my Mozilla Firefox browser stopped working and the windows got closed. When i tried to reopen it, it shows that someone has deleted the shortcut or remove it. do you want to delete the shortcut? so i accidentally delete the shortcut. Now when i created the new shortcut my all bookmarks and history was gone. so how to get back those all settings and data? I have not uninstall the Firefox.

Due to some error my Mozilla Firefox browser stopped working and the windows got closed. When i tried to reopen it, it shows that someone has deleted the shortcut or remove it. do you want to delete the shortcut? so i accidentally delete the shortcut. Now when i created the new shortcut my all bookmarks and history was gone. so how to get back those all settings and data? I have not uninstall the Firefox.

Muudetud rashmig2010 poolt

All Replies (2)

more options

If you deleted the shortcut, that anyway didn't uninstall the program.

It's still there. Search for firefox.exe in the search bar or go C:\Program\Files\Mozilla or C:\Program\Files (X86)\Mozilla.

Within the folder, you'll find Firefox executable (firefox.exe), simply launch it by double-clicking it.

Muudetud mattcamp poolt

more options

rashmig2010 said

Due to some error my Mozilla Firefox browser stopped working and the windows got closed. When i tried to reopen it, it shows that someone has deleted the shortcut or remove it. do you want to delete the shortcut? so i accidentally delete the shortcut. Now when i created the new shortcut my all bookmarks and history was gone.

So first, is Firefox actually installed? As mattcamp mentioned, you can search under the Program Files path. Depending on your Firefox version:

32-bit Firefox, under:
C:\Program Files (x86)\Mozilla Firefox

64-bit Firefox, under:
C:\Program Files\Mozilla Firefox

Can you find either of those? If not, or if the firefox.exe program file in the folder is missing or doesn't work correctly, you may need to reinstall Firefox.

Note: Don't use any third party uninstallers or removers as those may remove all your Firefox data.

If you can start Firefox, great. But the lack of data obviously is a problem. Could you check one of my posts in another thread for steps to try to track it down: https://support.mozilla.org/questions/1170542#answer-994423