This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How to remove Safe Finder plug in?

  • 1 vastus
  • 1 on selline probleem
  • 10 views
  • Viimati vastas Happy112

more options

I recently downloaded Firefox using the Safari browser. Unfortunately, when I open the browser, all the screen shows is a search bar with the word "safe finder" above it, which I've learned is some sort of ad malware. I want to remove this, but no extensions/add ons are listed as part of Firefox when I go into Tools>Add-Ons. How can I remove this from my browser?

Thank you.

I recently downloaded Firefox using the Safari browser. Unfortunately, when I open the browser, all the screen shows is a search bar with the word "safe finder" above it, which I've learned is some sort of ad malware. I want to remove this, but no extensions/add ons are listed as part of Firefox when I go into Tools>Add-Ons. How can I remove this from my browser? Thank you.

All Replies (1)

more options

Hi &bsp; ! Of course you will want to get rid of this malware, and here's what you could try :

Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any :   remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

Also see : https://howtoremove.guide/how-to-remove-safe-finder-mac/

And : http://macsecurity.net/view/124/