This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

release 56 use, results in spinning pin wheel on a 4 week old iMac that worked flawlessly on release 55

  • 3 vastust
  • 5 on selline probleem
  • 1 view
  • Viimati vastas smorele

more options

I have a new iMac and was quite happy with the performance of Firefox prior to the 56 (64 bit) release. The same thing happens on my older iMac and two windows machines one Win 10 and the other Win 7...even filling this web form out, the spinning pinwheel comes and goes as I type, and I can out type the form at 10 wpm?

Going back to 55 does not work on either the old iMac nor the Win 7 machine, it auto loads the new release before I can disable automatic updates and such.

Using another browser on the new iMac shows a dramatic improvement and zero spinning pin wheels...something has changed badly for the 56 release.

Please advise.

I have a new iMac and was quite happy with the performance of Firefox prior to the 56 (64 bit) release. The same thing happens on my older iMac and two windows machines one Win 10 and the other Win 7...even filling this web form out, the spinning pinwheel comes and goes as I type, and I can out type the form at 10 wpm? Going back to 55 does not work on either the old iMac nor the Win 7 machine, it auto loads the new release before I can disable automatic updates and such. Using another browser on the new iMac shows a dramatic improvement and zero spinning pin wheels...something has changed badly for the 56 release. Please advise.

All Replies (3)

more options

Hello kd3pc, don't panic, we are gonna check what happens. First of all, try Firefox in safe mode. Is the problem still there?

more options

it seems to be better in a short test...is it better to add back one add on at a time to see which one is not playing well with others??

more options

You should try by managing your modules and remove those which are obsolete. Keeping obsolete modules can drastically decrease FF speed and add strange behaviors.