This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

My in-box no longer contains all the messages I received. Earlier this year all the older e-mails disappeared. Where did they go? How do I retrieve them?

  • 1 vastus
  • 2 on selline probleem
  • 2 views
  • Viimati vastas Zenos

PeterJJacobson
PeterJJacobson
more options

Normally, my e-mails remain in my inbox. This provides a reliable record of what I have received over the years. Recently in Thunderbird 52.4.0 (32 bit) most of these were suddenly removed. I assume they were archived somewhere. How do I retrieve older e-mails that I received. I used to have all e-mails going back to 2012 in my in box. Now, it only goes back to 06/20/17. I do have other older computers running other versions of Thunderbird where this does not occur. However, it has happened here.

Normally, my e-mails remain in my inbox. This provides a reliable record of what I have received over the years. Recently in Thunderbird 52.4.0 (32 bit) most of these were suddenly removed. I assume they were archived somewhere. How do I retrieve older e-mails that I received. I used to have all e-mails going back to 2012 in my in box. Now, it only goes back to 06/20/17. I do have other older computers running other versions of Thunderbird where this does not occur. However, it has happened here.

All Replies (1)

Zenos
Zenos
more options

"Reliable record"? "Over the years"? Shudder.

I don't like anything left in my Inbox. I file it away. How do you find anything? And experience shows that if any folder on Thunderbird is to have an accident, it's the Inbox that goes. Especially if over-zealous anti-virus software tries to impound it.

If it has been "Archived", it would be in your Archive folders.