This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

When using Win 10 file exployer can't find AppData to look for profile

jimnack
jimnack
more options

Want to back up profile from Thunderbird. In troubleshooting found location of profile as C:\user\name\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default Went to Win 10 File Exployer & went to c:\user\name.......after that there was no AppData folder What am I missing to find profiles to back up? Thanks

Want to back up profile from Thunderbird. In troubleshooting found location of profile as C:\user\name\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default Went to Win 10 File Exployer & went to c:\user\name.......after that there was no AppData folder What am I missing to find profiles to back up? Thanks

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

This is normal. AppData is a folder that Microsoft has marked hidden. To show hidden files and folders, see this article:

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files