This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Youtube videos turn black, but audio is fine.

  • 1 vastus
  • 1 on selline probleem
  • 9 views
  • Viimati vastas Shadow110

PsiEpsilon
PsiEpsilon
more options

Video is black for the entire duration. If paused, picture will come up, but hitting play again will make it go black. Audio is not affected.

What's going on and how do I stop it?

Video is black for the entire duration. If paused, picture will come up, but hitting play again will make it go black. Audio is not affected. What's going on and how do I stop it?
Attached screenshots

All Replies (1)

Shadow110
Shadow110
more options

Please remove Flash 26.0 r0 is a Security Risk Flash Player Version: 27.0.0.187 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

As I have no other information, please consider turning on send info to Mozilla next you post. Thank You.

Update your Video Card Drivers.

Please let us know if this solved your issue or if need further assistance.